Horrific lack of Service from MWeb

Mweb disconnect my Vumatel fibre service on 1 June after getting specific confirmation to continue it for June, by there consultant. All infrastructure still in place and 4 days later, still no reconnection, after being an MWeb client for over 11 years. Call centre gives u the run around, not even aligning to SLA's even though they were clearly at fault. Management never available and do not even have the courtesy of returning calls 4 days later and 5 calls a day, lasting 20 min + each time. Will not recommend them as a service provider to anyone, as the customer service is appalling