Horribly slow and useless service

<p>I phoned on Saturday morning to log a fault, but only to find I am number 86 in line. This tells me 1 of 2 things; either Mweb customers experience many issues related to their Mweb services, or Mweb does not have enough support staff. </p> <p> </p> <p>I then opted to log a call via email - as Mweb is one of the only tech companies that does not have live chat support. So I send a mail 8:30 Saturday morning, and got my first responce Monday morning, stating my port was recreated and my service was re-provisioned. The techinitian then goes on to say "I hope this information has helped". No foolow-up, no followthrough, no phone call, NOTHING. </p> <p> </p> <p>So I responded again on Monday that this has not worked. So then I get a mail Tuesday to ask "Can you please advise what exactly you are experiencing?"</p> <p> </p> <p>So I responded today, which is Wednesday, that my line drops intermittently. We are heading to the weekend again, and I am still battling! PLEASE SORT THIS OUT!</p> <p> </p>