HORRIBLE,HORRIBLE,HORRIBLE SERVICE

Horrible, Horrible, Horrible service, i have a Vuma reach fibre with Mweb-Vuma, my line had been suspended at the beginning of January, I have paid for it on the 23rd of December and i was informed that since I have a router and installation all they need to do is just to activate the line and that was supposed to have been done in 24 hours, to date my line is still not active, i have been buying data everyday while i have paid them in full, i have been buying airtime everyday to call them and all their agents just don't want to pronounce their names at the beginning of the call, I guess they running away as they all know they working for ********!!!!!!!!!!!!i wish for Vuma to take their contract somewhere else as these ******** are failing them and tarnishing their name, I do not wish to continue with such bad service in this bad economic times, paid for a service that i have not received after two weeks.