Horrible Service

I am actually so disappointed in the service I have received from Mweb. I have been paying for 25Mbps but my speed is only 5Mbps at best, today it’s even 2.5Mbps. None of their support agents are helpful on any of their channels. I have been speaking to agents on WhatsApp and they are not helping, even on their chat app. I am going to cancel and move to another provider. They are only helpful at Sales stage, after that you will be on your own. I am so disappointed.