horrible service

disguasting and ********e service! app**** on 3/07 to move fibre line and Telkom line to new premises. besides line wasnt transferred in 2 weeks as advertised, they misslead me with transfer of Telkom line- end up to be it is out of MWEB services. on 23rd of july Openserve technitian come to new premises with 2 MOVE ORDERS FROM MWEB, he installed One new openserve box, send order nr to Mweb on 23rd. on wednsday, thrursday, friday no internet and no sms from mweb with activation login. its take hours to get hold of mweb, after i get transferred to provisional team. only one person on friday escalated the issue. today i call provisional team again, give to person my cell nr, ask her to call me back if we get cut off. after going through all details, we get cut off, she never called back. it is no direct nrs to complain to team manager of MWEB , their made self support team to call me and this lady telling that activation take 24-48 hours and for mean time it is already 120 hours past and she mebtioned wrong nr for order. during this transfer our another intenet in other region in SA disconnected as well on friday 25th. they have no clue what is wrong and why its not working we will not recomed anyone to try move to new premises, better cancel and get new installations. very disapointed, i been customer of MWEB for more than 20 Years and unpleasantly surprised with this kind of service.