HORRIBLE MWEB CUSTOMER SERVICE

Tried phoning the Mweb technical support but nobody answers. Keeps you on hold for 10min and then it goes silent. Phone back and same thing happens AGAIN AND AGAIN!! BY THE TIME I GET THROUGH TO A PERSON MY AIRTIME HAS RUN OUT! AND THEY DONT PHONE YOU BAC****!!

My fibre line stopped working yesterday. nobody notified me or mentioned a single thing.

I logged into the mweb website and saw somebody changed my debit order account number. Why is was changed without my permission I don't know. The debit orders are going off on different dates, but January was paid and February should not go off until the end of the month. I do not understand why the internet was shut off?

Horrible Customer care and service!!!