1 reviews | Active since Dec 2011
Horrible internet service
<p>I changed my ISP to MWeb when they started their new 1MBps uncapped Adsl deal at R139/month. For my needs (Broswing and the regular SD YouTube video here and there), the 1Mbps was fine, AT FIRST. </p> <p> </p> <p>Now I can barely load a local webpage, Youtube services are non existent and Im now reliant on expensive mobile data to get anything done. </p> <p> </p> <p>This isn't a premature complaint as I have waited months to write this, thinking that the network probelms could be periodic - ITS NOT. I've been struggling with this for months now and I'm thinking about changing ISP's. </p> <p> </p> <p>Cheap shouldnt mean ineffective Mweb.</p>
Hi Kyle
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you, he explained that this is being escalated to our technical specialists to investigate.
We will remain in contact with you until the query has been resolved.
Please bear with us during this time.
Kind regards
MWEB Client Services
Hi Kyle
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you, he explained that this is being escalated to our technical specialists to investigate.
We will remain in contact with you until the query has been resolved.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good Day Kyle
Thank you for allowing us the opportunity to assist with your query.
Telkom has since addressed the line fault and the product is now operating as it should. We have confirmed this with you as well.
Please do not hesitate to contact us should you require any further feedback or assistance from us.
Kind regards
MWEB Client Services
Good Day Kyle
Thank you for allowing us the opportunity to assist with your query.
Telkom has since addressed the line fault and the product is now operating as it should. We have confirmed this with you as well.
Please do not hesitate to contact us should you require any further feedback or assistance from us.
Kind regards
MWEB Client Services