LR
Leonardo R
1 reviews | Active since May 2026
22 May 2026, 21:33
Horrible customer service
Poor service, never available for customers on their various platforms. Always busy and never get back to you.
Helpful (0)
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Replies (1)
Mweb's replyOfficial
25 May 2026, 09:24Hi Leonardo,
We understand how frustrating it is to feel unable to reach support when you need assistance, and this is not the way we want customers to feel when engaging with Mweb. Being accessible and responsive across our platforms is important, and your experience clearly fell short of that expectation.
We are here to help and would like to take a closer look at what you need assistance with. Please send us a direct message on Hello Peter so we can review this properly and ensure it is addressed.
Kind regards,
Mweb Team
We understand how frustrating it is to feel unable to reach support when you need assistance, and this is not the way we want customers to feel when engaging with Mweb. Being accessible and responsive across our platforms is important, and your experience clearly fell short of that expectation.
We are here to help and would like to take a closer look at what you need assistance with. Please send us a direct message on Hello Peter so we can review this properly and ensure it is addressed.
Kind regards,
Mweb Team
Mweb's reply25 May 2026, 09:24
Official
Hi Leonardo,
We understand how frustrating it is to feel unable to reach support when you need assistance, and this is not the way we want customers to feel when engaging with Mweb. Being accessible and responsive across our platforms is important, and your experience clearly fell short of that expectation.
We are here to help and would like to take a closer look at what you need assistance with. Please send us a direct message on Hello Peter so we can review this properly and ensure it is addressed.
Kind regards,
Mweb Team
We understand how frustrating it is to feel unable to reach support when you need assistance, and this is not the way we want customers to feel when engaging with Mweb. Being accessible and responsive across our platforms is important, and your experience clearly fell short of that expectation.
We are here to help and would like to take a closer look at what you need assistance with. Please send us a direct message on Hello Peter so we can review this properly and ensure it is addressed.
Kind regards,
Mweb Team