Horrible customer service

Dear Mweb, your customer service is **** with a capital letter C! We are since awaiting just for a password for over a month????. Are you serious????? Kids can't do homework and we can't work from home as you would know this is our new reality. It's one excuse after another. We don't know who the hell is Vuma Tell that you are shifting the blame to, and not that we care about your contractors. It is your responsibility to manage them. Now you go and lock the network so that we cannot use another service provider????? I am as mad as hell and I want this nonsense to end. I am done with your excuses. Remove your stuff and cancel my contract with immediate effect. I am done!!!