Horrible customer service

Such appalling service from Mweb. Firstly i logged a call beginning of March which was then only attended to now in April. However , still pending resolution. I phoned them 3 times today and the 2 times i was put on hold for over 15min then the call hangs up. About R100 worth of airtime but still no response. I don’t even know what to do at this point to get a resolution to my query. If you are considering using mweb as a service provider, do yourself a favour and don’t