Horrible customer experience with MWEB

I’ve been without fibre connectivity for over 10 days now. I call them daily and have spent over 300minutes on them and have multiple tickets open. A simple issue can’t be resolved because sales department blames the technical team, and the technical team says the sales team must resolve the issue. All I need is to get connected, don’t care if it’s sales, technical or accounts who must resolve the issue. Either the staff are *********** or simply don’t care.