Holding forever!
<p>Why is it if you call Mweb sales the phone barely ring but if you want to cancel your sevice you have to hold for hours?? I have been waiting since beginning of Feb to cancel my line now i cannot get hold of anyone at mweb to complete! Please contact ME</p>
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Mweb's replyOfficial
15 Mar 2017, 15:53Good day leigh-ernst
Thank you for taking the time to bring this matter to our attention.
We have not been able to reach you on the number listed, since you posted your complaint.
We have tried calling you but the phone just rings and there is no option to leave a voice message.
Our cancellations team will be in touch with the account holder to address this matter and assist with your request.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply15 Mar 2017, 15:53
Official
Good day leigh-ernst
Thank you for taking the time to bring this matter to our attention.
We have not been able to reach you on the number listed, since you posted your complaint.
We have tried calling you but the phone just rings and there is no option to leave a voice message.
Our cancellations team will be in touch with the account holder to address this matter and assist with your request.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,