hO hO hO BIG NO NO NO TO MWEB AND VUMATEL BAD BAD BAD SERIVICE

I would prefer to not give any stars!!

REF: MWB***1

For almost 9 weeks I have been calling MWEB - today I had to hold on for almost 30 minutes. Last week I told the call centre agent - good or bad news - I just want to know what the hell is happening - he then said he will give my issue to his manager; they will get back to me. ..................I am still waiting. Today again, call was 42 minutes long - got the same story - MWEB gave the matter to Vumatel - they will follow-up and get back to me. this is really really BAD service - from when I asked my modern to be moved 9 weeks again, to today, not ONE time did MWEB or VUMATEL give me an updated. The first call I logged - "someone" closed the call - and the call centre lady at MWEB could see, why or who closed the call. New call was logged - another 7 weeks has passed!!!!