Highly *********** agent

Highly *********** customer service. An agent called me told not to pay my instalment this month as a credit was processed on my account.This to find out the agent who works for Mweb provided me wrongful misleading advise.Upon laying a complaint with Mweb they completely defended the agent and refused to see she provided wrongful credits passed on my account.Only a R100 credit was passed onto my account also due to incompetence but this agent instead told me my full instalment was covered,which led to Mweb threatening to deactivate my account if payment is not made today. You may contact me on ***