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Oladipo olajide.pariola
1 reviews | Active since Aug 2026
12 Sept 2026, 16:48
Hi there I just received a three day horrific case of service from Mweb
Hi there I just received a three day horrific case of service from Mweb. Without any relief until now. I have been without internet for last 3 days. Their service is shocking. I was luckily served and assisted by an employee today who knew what they were doing so.
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Mweb's replyOfficial
14 Sept 2026, 11:11Hi Oladipo,
We understand how frustrating the past three days must have been, especially being without internet and struggling to get the assistance you needed. We also recognise that the experience only started to turn around once you reached an employee who was able to understand the issue and assist you effectively.
We understand how frustrating the past three days must have been, especially being without internet and struggling to get the assistance you needed. We also recognise that the experience only started to turn around once you reached an employee who was able to understand the issue and assist you effectively.
We’re glad to hear that you eventually received knowledgeable and effective assistance. At the same time, we acknowledge that the overall experience fell short of the level of service you expected from Mweb.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply14 Sept 2026, 11:11
Official
Hi Oladipo,
We understand how frustrating the past three days must have been, especially being without internet and struggling to get the assistance you needed. We also recognise that the experience only started to turn around once you reached an employee who was able to understand the issue and assist you effectively.
We understand how frustrating the past three days must have been, especially being without internet and struggling to get the assistance you needed. We also recognise that the experience only started to turn around once you reached an employee who was able to understand the issue and assist you effectively.
We’re glad to hear that you eventually received knowledgeable and effective assistance. At the same time, we acknowledge that the overall experience fell short of the level of service you expected from Mweb.
Kind regards,
The Mweb Team
The Mweb Team