1 reviews | Active since Jul 2020
Happy....THEN THEY HUNG UP
Well, where do I begin. After being on hold for almost 2hrs, a lady by the name of Thabile finally assisted me. Then a gentleman by the name of Rizaan helped me further. I am grateful to those two individuals and would recommend asking for them directly if possible. However here's the kicker, AFTER Rizaan helped me and transferred the call to sales, some lady answered then HUNG UP on me. Now Rizaan knew I had no airtime after all the time I was placed on hold thus he transferred me to SALES to get assistance with regards to upgrading my router, an awesomedude btw. AND THE SALES DEPARTMENT HUNG UP ON ME. WOW. Now I have no airtime so how do I call back? MWEB please commend Thabile and Rizaan and SORT OUT THE REST COZ I STILL NEED AN UPGRADE. PERHAPS I SHOULD TAKE MY BUSINESS ELSEWHERE AS IVE BEEN WITH YOU SINCE 2020? IS THAT WHAT I NEED TO DO?
