1 reviews | Active since Oct 2026
Happy customer
I have being with mweb for 1 month your. I did have a problem after a week with for 3 days I had my router saying no internet connection and out of frustration I asked to cancel my *** and the cancelation was processed and I was explained about how the process would stop. But after 3 days I phoned in and asked that my cancelation be stopped cause I was a silly person and did not understand that in very bad weather's one would surely loose signal. The agents where so helpful and understanding helping me throughout the process and not judging me. Keep up the excellent work guys .
Hello Karoshni
Thank you for sharing your experience! We’re glad our team made you feel supported and understood throughout the process. Connectivity interruptions can be frustrating, particularly during severe weather, so it’s wonderful to hear that our agents took the time to guide you with patience and care. You can also use the Mweb app to keep track of your services and account. We appreciate you giving us the opportunity to continue keeping you connected!
Kind regards,
The Mweb Team
Hello Karoshni
Thank you for sharing your experience! We’re glad our team made you feel supported and understood throughout the process. Connectivity interruptions can be frustrating, particularly during severe weather, so it’s wonderful to hear that our agents took the time to guide you with patience and care. You can also use the Mweb app to keep track of your services and account. We appreciate you giving us the opportunity to continue keeping you connected!
Kind regards,
The Mweb Team