Had to wait hours to reach an agent for assistance

Hi Rishan, 
We understand how frustrating it must have been to spend hours waiting to reach an agent for assistance. Having to wait that long when you need support can understandably leave you disappointed with the overall experience.We’d like the opportunity to assist with the issue that led you to contact us. Please send us a private message with your account details and a brief description of what you need help with, and we’ll assist with the next steps.Kind regards,
The Mweb Team