DG
Dalina G
1 reviews | Active since May 2020
27 Aug 2026, 20:24
had an excellent experience with Mweb
had an excellent experience with Mweb. Technical support agent Tumede was extremely helpful and persistent — he tried every option until my streaming problem was resolved. The service and staff were professional and supportive. I’m pleased with Mweb and would recommend their support team.
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Replies (1)
Mweb's replyOfficial
28 Aug 2026, 08:43Hello Dalina,
We're delighted to know that Tumede stayed committed to finding a solution and worked through the available options until your streaming issue was resolved. That persistence, combined with professional and supportive service, is exactly the kind of technical assistance we want our customers to experience. We’ll keep encouraging our technical teams to approach every challenge with patience, determination and a focus on achieving the right outcome.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14)
Kind regards,
The Mweb Team
We're delighted to know that Tumede stayed committed to finding a solution and worked through the available options until your streaming issue was resolved. That persistence, combined with professional and supportive service, is exactly the kind of technical assistance we want our customers to experience. We’ll keep encouraging our technical teams to approach every challenge with patience, determination and a focus on achieving the right outcome.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14)
Kind regards,
The Mweb Team
Best regards,
Mweb's reply28 Aug 2026, 08:43
Official
Hello Dalina,
We're delighted to know that Tumede stayed committed to finding a solution and worked through the available options until your streaming issue was resolved. That persistence, combined with professional and supportive service, is exactly the kind of technical assistance we want our customers to experience. We’ll keep encouraging our technical teams to approach every challenge with patience, determination and a focus on achieving the right outcome.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14)
Kind regards,
The Mweb Team
We're delighted to know that Tumede stayed committed to finding a solution and worked through the available options until your streaming issue was resolved. That persistence, combined with professional and supportive service, is exactly the kind of technical assistance we want our customers to experience. We’ll keep encouraging our technical teams to approach every challenge with patience, determination and a focus on achieving the right outcome.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14)
Kind regards,
The Mweb Team
Best regards,