1 reviews | Active since Jul 2016

16 May 2017, 10:47

Great Service

<p>I first signed up to Mweb due to the fact i wasnt happy with my previous provider, Mweb got me Signed up on at Saturday Morning at 9am via Telephonic call. They were very great at making the process easy and fast. Once i was live and i had any issues their support team either messaged me before i could call letting me know their was a downage in my area. If i had to call they were quick to get me back up and running.</p> <p> </p> <p>I had receintly had Fibre installed at our house and went through another ISP, Which meant I had to cancle my ADSL line with Mweb. </p> <p> </p> <p>Mweb was always amazing to me. Their call center were the just perfect. The support team never let me wait around for queries. They were quick and always gave a direct answer.</p>

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Replies (1)
Mweb
Mweb's reply16 May 2017, 11:10
Official

Good day Stewart,

Thank you for taking the time to provide us your feedback.

We are glad that you had a great experience with us.

The compliment has been escalated to the relevant department to ensure that the consultants who assisted you receives the plaudits they deserve.

Please do not hesitate to contact us should you require any assistance.

Kind regards
MWEB Client Services