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abdool K

1 reviews | Active since Jul 2011

30 Jan 2016, 09:11

Great Attitude!

I am very impressed by the excellent service provided by MWebs Internet Consultant, Ms Simone Tobias. After a few telephonic conversations yesterday with the Call Centre, I decided to drive to MWebs offices and resolve my queries on two new Web Hosting accounts. The Call Centre provided incomplete and incorrect information. The matter was speedily resolved by Ms Josias who patiently went the extra mile to assist me. Thank you, MsJosias.

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Replies (1)
Mweb
Mweb's reply01 Feb 2016, 14:49
Official
Hello Anonymous123456,

Thank you for taking time to send us this positive feedback which we really appreciate.

We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.

We will certainly pass your compliment on to the respective line manager/s.

Kind regards
MWEB Client Services

Best regards,