T
Thokozani
1 reviews | Active since Sept 2026
10 Sept 2026, 15:03
Great alternative, only issue on the first installation
Great alternative, only issue on the first installation. Customer care agent who assisted me was exceptional.
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Replies (1)
Mweb's replyOfficial
10 Sept 2026, 15:08Hi Thokozani,
It’s great to hear that you’ve found Mweb to be a great alternative. We acknowledge that the initial installation experience could have been smoother, but we’re pleased that the customer care you received afterwards stood out. It’s wonderful to know that the agent was exceptional and made a positive difference to your experience.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
It’s great to hear that you’ve found Mweb to be a great alternative. We acknowledge that the initial installation experience could have been smoother, but we’re pleased that the customer care you received afterwards stood out. It’s wonderful to know that the agent was exceptional and made a positive difference to your experience.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 15:08
Official
Hi Thokozani,
It’s great to hear that you’ve found Mweb to be a great alternative. We acknowledge that the initial installation experience could have been smoother, but we’re pleased that the customer care you received afterwards stood out. It’s wonderful to know that the agent was exceptional and made a positive difference to your experience.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
It’s great to hear that you’ve found Mweb to be a great alternative. We acknowledge that the initial installation experience could have been smoother, but we’re pleased that the customer care you received afterwards stood out. It’s wonderful to know that the agent was exceptional and made a positive difference to your experience.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team