1 reviews | Active since Oct 2026
Goodluck with cancellation
Highly disappointed by the service provided by the agemts when wanting to cancel the service, they continued billing my *** for two months after i cancelled , every time i called i was assured it was fixed but it never was.
Hi Nomfundo,
We understand your disappointment with the cancellation process, particularly having been billed for two months after requesting cancellation and receiving repeated assurances that the matter had been resolved. We recognise how frustrating it is to have to follow up on the same issue without the expected outcome.
We’ve submitted a follow-up with our Retentions Team to request further feedback on your case. We appreciate your patience while we await an update.
Kind regards,
The Mweb Team.
Hi Nomfundo,
We understand your disappointment with the cancellation process, particularly having been billed for two months after requesting cancellation and receiving repeated assurances that the matter had been resolved. We recognise how frustrating it is to have to follow up on the same issue without the expected outcome.
We’ve submitted a follow-up with our Retentions Team to request further feedback on your case. We appreciate your patience while we await an update.
Kind regards,
The Mweb Team.