Good but lacking in clarity

Hi Neil,

Thank you for taking the time to share your feedback. It's valuable to hear your thoughts on clarity, as well as your concerns around the contract and debit order process. Ensuring clear communication and compliant, transparent processes is important, and input like yours helps highlight where attention is needed. We appreciate you raising this, as it helps guide ongoing improvements to both service experience and administrative processes.

Kind regards,
Mweb Team