LC
Louis C
1 reviews | Active since Aug 2009
28 Dec 2015, 19:08
Get some people at the call centers that are happy
Why when we phone mweb with a problem they allways blame the router<br> or the computer my router is stuck on 1.2 kbits and will not change to the 2 meg line up <br> <br> xDSL linestate up (ITU-T G.992.3 Annex A (ADSL2 over POTS)
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Replies (1)
Mweb's replyOfficial
29 Dec 2015, 09:56Hello gabdan,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We will arrange for a specialist to call you and do some troubleshooting regarding the line speeds.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We will arrange for a specialist to call you and do some troubleshooting regarding the line speeds.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Mweb's reply29 Dec 2015, 09:56
Official
Hello gabdan,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We will arrange for a specialist to call you and do some troubleshooting regarding the line speeds.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We will arrange for a specialist to call you and do some troubleshooting regarding the line speeds.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services