Frustrated is an understatement

This is now beyond ridiculous! Yesterday I received a message saying account cancelled due to non payment! And today I get home and no internet! How do I get an installation without payment! I made a payment in Dec 13th and again made payment 22 Feb. Now Im cut for no payment and I have paid twice? Really! Ive had 5 days of service

Add is 1 Tulip street Fortgale Mthatha ***087 ID *** cell number

I dont have an account number all I have been given is ***6

I cant log in to Mweb cause keeps saying account does not exist!

I need someone to sort this problem out once and for all please! I am tired of this poor service!

Thank you

Johanna Munro