PH
Peers H
1 reviews | Active since Apr 2013
01 Jul 2015, 22:05
*****
Mweb phoned me and said my line rental is going to move from Telkom to Mweb...i made it very clear to the lady that if this change is going to make me pay more i dont want to move the line rental...guess what happened on payday...i payd almost R200 more for my internet wich i cant afford...Let Mweb recall the recording and listen for themself...this is *****!i wil see a lauwer and go public...seriosly not happy!!!
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Mweb's replyOfficial
02 Jul 2015, 12:59Hello TheGodFather,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply02 Jul 2015, 12:59
Official
Hello TheGodFather,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,