LY
Logan Y
1 reviews | Active since Aug 2012
04 May 2015, 13:47
Forced to pay by debit order
While I'm happy with my internet service supp**** by MWeb (It's been a lot more stable than Telkom or Axxess before), I am livid about how my payments are managed.<br> <br> The sales guy I opened the account with told me \You won't have to pay for the first month"which made me happy"
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Mweb's replyOfficial
04 May 2015, 14:20Hello Ortund,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have explained the relevant process to you and will arrange that you be contacted for further assistance.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have explained the relevant process to you and will arrange that you be contacted for further assistance.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply04 May 2015, 14:20
Official
Hello Ortund,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have explained the relevant process to you and will arrange that you be contacted for further assistance.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have explained the relevant process to you and will arrange that you be contacted for further assistance.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,