Fibre service restored in record time

My fibre internet cable was damaged by the strong winds during last week's storms in Durban. The cable hung on due to its strength, but finally snapped yesterday. I logged a fault, ref NWB ********** , with MWEB assisted by Noel on the help desk. At 9:12 his morning, Dan called me to advise that he would send a technician to assess an repair. At 9:48, Asogen from Telkom to arrange a time to carry out the repair. Asogen and Sebelo arrived and replaced the fibre cable, completed tests and left at 11:52. Amazing service from both the MWEB and Telkom teams. Well done!!!