JB
Jason B
1 reviews | Active since Jul 2016
27 Jul 2016, 10:50
Fibre Line
<p>They are so quick to take your banking details and to sign you up, but when it comes to installation it takes FOREVER. I have been waiting for more than a month now without any feedback, when I call in, they say its been exculated to management and will get back to me, and still nothing. Terrible service Mweb. </p>
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Mweb's replyOfficial
27 Jul 2016, 13:43Hi jasonb1234
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply27 Jul 2016, 13:43
Official
Hi jasonb1234
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,