FIBRE INSTALLATION GC CLOETE

My email address is *** . We received the fiber installation with the Vumatel and Mweb routers in early March. On 1 April things started to get desperate as we are now experiencing intermittent service on the current Telkom line. I managed to speak to a lady on 1 April that informed me that MWEB can't activate my system due to the absence of an OBJECT NUMBER. Since that day I phone or make contact with Vumatel through Whatsapp messages. They persist in informing me that the Object code was sent to Mweb. Whenever I manage to reach MWeb (after waiting and subjected to listen to the most atrocious elevator music for 34 minutes on average), I am informed constantly that they are still waiting for the Object code. Herewith the object code: ***A4 and VC-***. If I have these numbers surely Mweb will also have it. I can't move this week but will be flying down to the Cape next week to ensure Mweb has it as well.