Fibre

I have been without internet for more than a week now. I’ve called in several times, get completely different information every time I call. Nobody can even tell me why I don’t have internet to begin with. Usually I just recharge with a voucher for fibre but now I can’t do anything. I work from home and this is causing a major inconvenience. I have spoken to a supervisor as well and it just doesn’t seem to be getting anywhere. I must say, the service level from Mweb Fibre is the worst service I’ve encountered. Definitely would not recommend them to anyone and I’ll make sure of that