Fed Up

I signed up with MWeb on the internet. I requested as per their website that they take over my ADSL Line from Telkom as part of the package. I then called MWeb and the person then told me that I need to go and ask Telkom to migrate the line, I did this by going into Telkom Bloemfontein personally.The lady at Telkom cancelled my ADSL line immediately, gave me a reference no which I gave to MWeb, then came the first shock, the lady at the MWeb call centre informed me that the migration was going to take 7 working days whereby I would be without internet. I have since been informed it is 10 working days I waited a few days to find out the progress on my account only to find out that for some reason the line could not be migrated, NOTE THAT I CALLED TO FIND OUT NO-ONE FROM MWEB CALLED TO INFORM ME. II have been sitting on the phone between Telkom and Mweb to no avail it has been 2 weeks now and today I received an sms to say that Mweb have cancelled the order even after I informed MWeb that Telkom informed me that they can do a manual migration. MWeb does NOT CARE, I spoke to Moses at Telkom this morning and he assured me that the line has been in the migration pool since 18th August