1 reviews | Active since Jul 2010
Faulty equipment and poor response
<p>On the 31 Aug I purchased a Hauwe LTE router from Mweb whcih was delivered on 2 Aug and installed. Since installing the unit has not worked and frequent calls to Mweb both telephonically and using the "My Queries" funtion has not resolved the issue. Call tickets are closed with no feedback (MWB ********** ) or left open with no response (MWB ********** ). Requests for a call from management has alos b een ignored. </p>
Good Day ctron,
Thank you for taking the time to make contact with us.
Our customer care representatives have since been in contact with you. We will continue to make contact with you, until the query is resolved.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good Day ctron,
Thank you for taking the time to make contact with us.
Our customer care representatives have since been in contact with you. We will continue to make contact with you, until the query is resolved.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good Day ctron,
Thank you for taking the time to raise your concerns.
Please accept our apologies for the delay in activation.
It is our understanding that all is in order.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client services
Good Day ctron,
Thank you for taking the time to raise your concerns.
Please accept our apologies for the delay in activation.
It is our understanding that all is in order.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client services