1 reviews | Active since Jun 2018
FAULTY CONNECTION
Line Fault Query - Ref No: MWB ********** . I sent a connectivity fault complaint on 25 May 2018. I was told by Mweb that Telkom has confirmed thatthe line fault is linked to cable failure due to ageing. Awaiting material .We will advise as soon as more information is available. It was ok until 10 June 2018 the problem started again. Intermittent connection. I am connected for a few seconds then it is off for like 10 minutes. Repeatedly on for a few seconds then off for 10 minutes. PLEASE MWEB sort this out swiftly before I reverse my debit order and switch to Afrihost.
Good afternoon Patrick.
Having had a look into your account, Telkom has since notified us that they have repaired and cleared the fault.
If you require any further Technical assistance then feel free to contact us on *** or by logging a new query on myaccount on the MWEB page.
Kind regards
MWEB Client Services
Best regards,
Good afternoon Patrick.
Having had a look into your account, Telkom has since notified us that they have repaired and cleared the fault.
If you require any further Technical assistance then feel free to contact us on *** or by logging a new query on myaccount on the MWEB page.
Kind regards
MWEB Client Services
Best regards,