Fault not Repairs

<p>Good day Mweb</p> <p> </p> <p>Pathetic service !!!!!</p> <p> </p> <p>Clearly my fault is not getting Fixed, I have been having a problem for 2 Months now from the 18/05/2016 With extremely low internet speed, I have a 4MBPS contract with them for the past 2 years, My line has been running around between .05Mbps - 1.0 Mbps, I have been dealing with an escatlations person ( i wont mention names ) and all they say is that its assigned to a telkom technician, They have told me it was cables up my road where i stay, then it was my telephone line that connects into the back of the modem, then they said it was my modem, The even sent me a loan modem then they said it was my LAN cable, i changed all of those at my own expense. Hahaha What an abosulute joke of a company, never in my life i experineced a company who cannot find the fault and give me a solid answer as to what the problem is after almost 2 months. I have wasted almost R1500 in airtime, Mweb still has the cheek to charge me my monthly amount for 2 months of no internet. Telkom have come out on serveral occasions and every story from the Tech has been different, I am absolutly disgusted as your customer to be thrown around from pillar to post because there seems to be a problem with incompentcy becuase it clearly seems the mweb & telkom dont know what they are doing because my line is still down.</p> <p>They keep on saying how sorry they are and how they understand, but they dont understand!!! I am paying money for a service that no longer works, I am sick and tired and dealing with this on a daily basis, I am tired of changing around my personal plans just to suit Mweb and telkom to come out on a weekend to sort my problem out, How long is this going to go on for, Do i need to go to the papers, news, Or do i simply just cancel my contract and take my business somewhere else.!!!!!!!!!!</p> <p> </p> <p> </p>