False sales information and billing ***1

I was looking for a LTE Router for home use.

The sales person contacted me and said the package included one month free as from when you receive the router and then your amount of data which was 55 and 55. This was on the 15th november 2017. I received a invoice for 425.03 on the 11th December 2017. i only received my router on the 9th of december.

According to the sales man i spoke to he assured me i will only start paying a month after i received the router. and the first month is free so i will only pay end of January 2018. I have not been able to get a hold of the sales person since, after sending countless of emails to him.

Yet my account was debited on the 13th December 2017. The sales team just want to make a sale and from there on they dont care if what they told you is happening or not, or provided you with the correct information.

I do NOT recommend MWEB. Not even properly signed up and already have problems!!