1 reviews | Active since Jan 2018
FALSE ADVERTISING, Refusal to cancel Month-to-month LTE
NOW I WANT TO CANCEL THIS LTE DEAL, AND AM BEING TOLD THERE’S ACTUALLY A 24MONTH CONTRACT LINKED FOR THE ROUTER, THIS WAS CLEARLY NOT DISCLOSED ON YOUR ADVERT, AS I WOULD NOT HAVE SIGNED-UP FOR A CONTRACT AT THE TIME, IN FACT I COULD NOT SIGNED-UP FOR ANY CONTRACTS.
REASON FOR CANCELLATION: SOMETHING CHANGED ON THE MTN SIDE ON THIS SPECIFIC DEAL WHICH NOW PREVENTS US FROM CONNECTING TV’S AND CELLPHONE AT THE SAMETIME, THIS ULTIMATELY MAKE THE LTE CONNECTION USELESS LIKE YOUR TECHNICAL DEPARTMENT. THESE CHANGES DONE BY MTN BASICALLY MAKES THE INTERNET CONNECTION USELESS, AND I WOULD’VE EXPECTED TO AT LEAST BE INFORMED BY MWEB OF SAME.
I WANT THIS LTE CANCELLED, NO FURTHER DEBITS TO BE COLLECTED OFF MY ACCOUNT, AND I WILL NOT PAY ANY CONTRACT TERMINATION FEES, AS I DID NOT SIGN-UP FOR ANY CONTRACTS.
PLEASE STOP THE FALSE ADVERTISING ON YOUR WEBSITE TOO AS IT RELATES TO THIS DEAL!!!!!
