1 reviews | Active since Jul 2013
FALSE ADVERTISING AND BAD CONTRACT AGREEMENT
I AM UTTERLY DISGUSTED AT THE FALSE ADVERTISING FROM MWEB. <br> I opened an account with mweb for an UNCAPPED line. The joke was on me as IT IS NOT UNCAPPED!!! THEY DID NOT SPECIFY THAT AFTER 70GB I WILL BE THROTTLED TO SUCH AN EXTENT THAT I CANNOT EVEN OPEN A WEBPAGE!! WHERE ON EARTH HAVE YOU EXPERIENCED AN UNCAPPED INTERNET LIKE THIS???!!!! <br> WITH REGARDS TO BAD CONTRACT - I have decided to cancel this contract and they said I need to give 30 days notice, WHICH I DID...BUT, yet again the joke was on me as I NEED TO PAY ANOTHER MONTH OF THIS USELESS INTERNET AS I LET KNOW ON THE 4TH OF A MONTH. I DO NOT SEE HOW I CANT JUST PAY THE PART OF THE MONTH THAT IS LEFT INSTEAD OF PAYING A FULL MONTH EXTRA. THIS IS ABSOLUTELY PATHETIC AND I DO NOT SUGGEST MWEB TO ANYBODY.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
We will be in contact with you via email to address your query.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
We will be in contact with you via email to address your query.
Kind regards
MWEB Client Services
