AW
Alfreda W
1 reviews | Active since Mar 2026
18 Mar 2026, 07:00
Failure of installation and communication from M-web
Disappointing service, non-assistance and unreliable to their clients. I am still waiting for installation of my devices and internet connection
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Replies (1)
Mweb's replyOfficial
18 Mar 2026, 08:41Good morning, Alfreda.
We understand how frustrating it can be to wait for your installation and connection, especially when you’re wanting to get online quickly and without interruptions. We recognise the inconvenience this has caused and appreciate you sharing your experience with us.
We have since reached out to the team that handles Openserve installations and requested that they follow up and provide you feedback on the progress of your installation. We remain committed to ensuring this is progressed as quickly as possible.
Thank you for your patience as we work to ensure your connection is established as quickly as possible.
Kind regards,
Mweb Team
We understand how frustrating it can be to wait for your installation and connection, especially when you’re wanting to get online quickly and without interruptions. We recognise the inconvenience this has caused and appreciate you sharing your experience with us.
We have since reached out to the team that handles Openserve installations and requested that they follow up and provide you feedback on the progress of your installation. We remain committed to ensuring this is progressed as quickly as possible.
Thank you for your patience as we work to ensure your connection is established as quickly as possible.
Kind regards,
Mweb Team
Mweb's reply18 Mar 2026, 08:41
Official
Good morning, Alfreda.
We understand how frustrating it can be to wait for your installation and connection, especially when you’re wanting to get online quickly and without interruptions. We recognise the inconvenience this has caused and appreciate you sharing your experience with us.
We have since reached out to the team that handles Openserve installations and requested that they follow up and provide you feedback on the progress of your installation. We remain committed to ensuring this is progressed as quickly as possible.
Thank you for your patience as we work to ensure your connection is established as quickly as possible.
Kind regards,
Mweb Team
We understand how frustrating it can be to wait for your installation and connection, especially when you’re wanting to get online quickly and without interruptions. We recognise the inconvenience this has caused and appreciate you sharing your experience with us.
We have since reached out to the team that handles Openserve installations and requested that they follow up and provide you feedback on the progress of your installation. We remain committed to ensuring this is progressed as quickly as possible.
Thank you for your patience as we work to ensure your connection is established as quickly as possible.
Kind regards,
Mweb Team