failed promise

<p>I got a call from mweb sales, I agreed to take the deal, I was advised of 15 working days timescale but whenever I call into the contact centre they would advise me "hopefully this Friday" it does not bother me that much, however I have a 5year old child who was so excited and looking forward to having the WiFi set up... She keeps on asking for it and I have to answere as of why it's not working yet. Today Is the 15th working day, when I called the call centre that said they are waiting on telcom and there is no timescale as of when it would be working. This is disgusting </p>