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charmelee B
1 reviews | Active since Mar 2018
22 Apr 2021, 13:55
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Hi had great service after i made payment i was called in less than 3mins. Installation time and date was given. I left work early to be there, just to get home and the technician left and installed without the account holders authorization. he installed in the wrong location. I AM VERY UNHAPPY!!! i spoke to the sales lady who dealt with my account Zama and still waiting on her call back, i also spoke to many sales consults, Bondeka Wendy and Yaeesha. i was told by Yaeesha i am now going to wait untill next week with a reinstallation to fix their error. THIS IS UNACCEPTABLE!!! Why must i wait so long to get it installed correctly. I need this sorted ASAP
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charmelee B's updateReviewer Update
22 Apr 2021, 16:44Hi
I would to thank you Mweb team. Thank you for fixing the error of the incorrect installation. I highly appreciate it and for your prompt responds. Thank you to Cecil the technician who correctified the installation and contacting me when the installation was completed. I am very grateful and will recommend Mweb to anyone.
I would to thank you Mweb team. Thank you for fixing the error of the incorrect installation. I highly appreciate it and for your prompt responds. Thank you to Cecil the technician who correctified the installation and contacting me when the installation was completed. I am very grateful and will recommend Mweb to anyone.
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charmelee B's update22 Apr 2021, 16:44
Reviewer Update
Hi
I would to thank you Mweb team. Thank you for fixing the error of the incorrect installation. I highly appreciate it and for your prompt responds. Thank you to Cecil the technician who correctified the installation and contacting me when the installation was completed. I am very grateful and will recommend Mweb to anyone.
I would to thank you Mweb team. Thank you for fixing the error of the incorrect installation. I highly appreciate it and for your prompt responds. Thank you to Cecil the technician who correctified the installation and contacting me when the installation was completed. I am very grateful and will recommend Mweb to anyone.
