Extremely slow Internet
Since I changed my ISP to Mweb, I have only experienced issues. I have a 4MB line and according to the Mweb speedtest, I cant seem to reach 2MB line speed. I changed my previous ISP to Mweb because of bad to zero response to queries. Now I am sitting with poor service delivery.
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Mweb's replyOfficial
17 Nov 2017, 15:08Good day jaco-claasen-1
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has been addressed and will be forwarded to the relevant persons.
They will be calling you to do some troubleshooting and will remain in touch until this matter is resolved.
Should you have any additional queries, please feel free to call our contact center.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply17 Nov 2017, 15:08
Official
Good day jaco-claasen-1
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has been addressed and will be forwarded to the relevant persons.
They will be calling you to do some troubleshooting and will remain in touch until this matter is resolved.
Should you have any additional queries, please feel free to call our contact center.
Kind regards
MWEB Client Services
Best regards,