WH
Walter H

1 reviews | Active since Oct 2016

13 Mar 2026, 17:02

Extremely poor customer services at MWEB

Needed billing assistance, and could not connect to a representative on any 1 of their platforms, tried for over 2 hours. Extremely frustrating and utterly poor service delivery, too many chiefs and too little indians in that business. If you want internet, go anywhere except MWEB.

0
Replies (1)
Mweb
Mweb's reply16 Mar 2026, 08:08
Official
Good morning, Walter. We understand how frustrating it must be to spend so much time trying to get billing assistance without success. To help resolve this quickly, please send us a private message on Hello Peter with the registered email address linked to your Mweb account. This will allow us to access your profile and assist you directly with your billing concerns. 
We look forward to your message. 

Kind regards,
Mweb Team 

Best regards,