Extremely difficult and frustrating to try and cancel your subscription!!!!

This review is a real pity in a way. Their LTE WIFI service is very good, I have had very few wifi outages over the past 6 years. If it wasn't for that redemming factor I would have rated them with only ONE star! The problem with MWEB is the inability to easily cancel your subscription. I have moved to fibre and am really struggling to cancel my MWEB LTE. There is nothing on their website to help you, no email contact, no form download, nothing. So you Google. I tried the following based on Google suggestions: ***, ***, ***, ***. They all FAIL. Eventually I got a HIT with *** on 22/04/25. REF MWB***7 refers. Auto response promises to get back to you within 24 to 48 hours. HAH!! No such luck! Followed up by email on 25/04 and 29/04. STILL NOTHING!!! I mean, seriously, why make it so darn difficult to cancel a subscription!! On the basis of this chronic USER UNFRIENDLINESS, I will not recommend MWEB to anyone and certainly will not be using them again. In the mean time, WILL SOMEONE AT MWEB KINDLY ATTEND TO THIS IMMEDIATELY!!!!