1 reviews | Active since Mar 2009
extremely bad service
I upgraded my adsl line to fibre. After phoning to activate I was told within an hour my line will be active. It has been 8 hours layer, 3 more calls of which one was not successfull and my line is still not active. I have spend my more than an hour on the phone!!!
Good day georgelr
Thank you for taking the time to raise your concerns.
As discussed with our client service representative, this matter has been addressed and escalated to the relevant persons to investigate.
They will be in contact with you as soon as they have concluded their investigation.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,
Good day georgelr
Thank you for taking the time to raise your concerns.
As discussed with our client service representative, this matter has been addressed and escalated to the relevant persons to investigate.
They will be in contact with you as soon as they have concluded their investigation.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,