AA
Arshad A
1 reviews | Active since May 2026
29 May 2026, 15:40
Excellent service, consultant was extremely helpful and very patient and also assisted me with making a an immediate payment
Excellent service, consultant was extremely helpful and very patient and also assisted me with making a an immediate payment. Only issue was I held on for a long time for a consultant to take my call. I assume the call centre was very busy when k called
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Replies (1)
Mweb's replyOfficial
29 May 2026, 15:52Good afternoon, Arshad.
Thank you for taking the time to share this; it’s genuinely appreciated.
It’s great to hear that the consultant provided such helpful and patient support and was able to assist you efficiently with your payment. That’s the level of service we aim to deliver: clear, supportive, and solution-focused.
We also hear your point about the waiting time. Even on busy days, your time is valuable, and reducing those delays remains a key focus for us so that accessing support feels as smooth as the assistance itself.
Your balanced feedback means a lot, and we’re glad we could assist when it mattered most.
Kind regards,
The Mweb Team
Mweb's reply29 May 2026, 15:52
Official
Good afternoon, Arshad.
Thank you for taking the time to share this; it’s genuinely appreciated.
It’s great to hear that the consultant provided such helpful and patient support and was able to assist you efficiently with your payment. That’s the level of service we aim to deliver: clear, supportive, and solution-focused.
We also hear your point about the waiting time. Even on busy days, your time is valuable, and reducing those delays remains a key focus for us so that accessing support feels as smooth as the assistance itself.
Your balanced feedback means a lot, and we’re glad we could assist when it mattered most.
Kind regards,
The Mweb Team