PL
Patti L
1 reviews | Active since Mar 2013
13 Apr 2015, 11:23
Excellent Service
I signed up with Mweb for a new contract however I was having major problems with Telkom and my ADSL line. Narusha arranged that Mweb would downgrade my contract to the minimum payment until my line had been sorted out. This was finally done yesterday after a few months of waiting. Thanks Narusha, you are a star.
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Mweb's replyOfficial
13 Apr 2015, 11:32Hello Patricia55,
Thank you for taking time to send us this positive feedback which we really appreciate.
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.
We will certainly pass your compliment on to Narusha and the respective line managers.
Kind regards
MWEB Client Services
Thank you for taking time to send us this positive feedback which we really appreciate.
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.
We will certainly pass your compliment on to Narusha and the respective line managers.
Kind regards
MWEB Client Services
Mweb's reply13 Apr 2015, 11:32
Official
Hello Patricia55,
Thank you for taking time to send us this positive feedback which we really appreciate.
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.
We will certainly pass your compliment on to Narusha and the respective line managers.
Kind regards
MWEB Client Services
Thank you for taking time to send us this positive feedback which we really appreciate.
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.
We will certainly pass your compliment on to Narusha and the respective line managers.
Kind regards
MWEB Client Services