JD
Jo D
1 reviews | Active since Nov 2014
24 Feb 2016, 21:49
Excellent service
Our modem was broken. Contacted the technical department who sorted it out quickly, efficiently and effectively. The general attitude was brilliant and problem was resolved while on the phone with the gentleman whose name I unfortunately cannot remember. <br> <br> Probably the best customer service received in a long time, a leader in this field. <br> <br> *please look up who helped us via our account number and commend. Thanks
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Replies (1)Mweb's replyOfficial
25 Feb 2016, 11:36Hello Jodavies2208 ,
Thank you for this valuable feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will ensure that Erfaan gets this wonderful feedback.
We wish you many happy customer experiences with us!
Kind regards
MWEB Client Services
Thank you for this valuable feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will ensure that Erfaan gets this wonderful feedback.
We wish you many happy customer experiences with us!
Kind regards
MWEB Client Services
Mweb's reply25 Feb 2016, 11:36
Official
Hello Jodavies2208 ,
Thank you for this valuable feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will ensure that Erfaan gets this wonderful feedback.
We wish you many happy customer experiences with us!
Kind regards
MWEB Client Services
Thank you for this valuable feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will ensure that Erfaan gets this wonderful feedback.
We wish you many happy customer experiences with us!
Kind regards
MWEB Client Services
