AC
Ankia Cronjé

1 reviews | Active since Sept 2020

24 Apr 2026, 19:19

excellent customer service Mweb

A huge thank you to Bonga Ndebele and Adrian Peterson for excellent customer service!! a hudge well done to Mweb for choosing excellent staff, Bonga not scared of going the extra mile she was on top all the way!! Mweb staff gave excellent world-class service!! Will recommend them over & over... Vodacom after a month and still no service I can recommend you learn a thing or two from Mweb.. 48 Hrs later and i am finally enjoying my fibre..

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Replies (1)
Mweb
Mweb's reply28 Apr 2026, 08:07
Official
Hi Ankia,
Thank you so much for sharing this wonderful feedback with us. We truly appreciate your kind words and are delighted to hear that Bonga Ndebele and Adrian Peterson delivered such excellent, world-class service and went the extra mile to support you throughout your fibre journey.
It’s incredibly rewarding to know that you are now enjoying your fibre connection and that our team could turn the experience around so positively. Your recognition of our staff speaks volumes, and we will be sharing this feedback with our Service Quality Team so they can acknowledge the great work done and continue driving service excellence across the business.
Should you ever need assistance in future, you are more than welcome to reach out to us via Hello Peter, and we will gladly assist.
Kind regards,
Mweb Team

Best regards,